If you're not satisfied within the first 7 days of your first paid subscription, contact us for a full refund, provided you haven't already made significant use of paid add-on modules with real usage costs (e.g. sent WhatsApp/RCS messages or made AI calls beyond a reasonable trial amount).
Renewal payments are non-refundable once the new billing period has started, but you can cancel to prevent the next renewal at any time before it's charged.
We don't currently offer partial refunds for unused time within a paid period. If you cancel mid-cycle, your modules stay active until the period you already paid for ends.
Contact us via the details on xkincode.com with your business name and payment reference. Approved refunds are processed back to your original payment method within 5-7 business days via Razorpay.